Today’s workplace is changing dramatically as a result
of innovative software, super fast wireless networks, advanced technologies
which allows workers to share information, work from remote locations and be
more productive in or away from the office. Becoming familiar with modern
office and collaboration technologies can help you be successful in today’s
digital workplace.
Handheld
wireless devices:
Most of us can’t even go a day without our mobile
devices .A new generation of lightweight, handheld devices provide phone,
email, web browsing, and calendar options anywhere there’s a wireless network.
A smartphones helps to access and check the customer’s and supplier’s files,
complete orders and send out receipts, paying bills without returning to the
office.
Video
Conferencing:
Video conferencing allows participants to meet in
special conference rooms equipped with cameras and television screens. Groups
see each other and interact in real time although they may be far apart. It is
all by faster computers, better cameras clarity and rapid internet connections.
This inculcates competition and expansion of markets globally. Skype, Face-time is used.
Blogs
and Podcasts:
A blog is a website with journal entries usually
written by one person with comments added by others. Businesses use blogs to
keep customers and employees informed and to receive feedback. It helps to know
about the taste and preferences of customers. Company developments can be
posted, when the writer adds audio the blog becomes podcast.
Telephony:
VoIP and Voice Conferencing:
VoIP refers to Voice over Internet Protocol. Savvy
Businesses are switching from traditional phone service to VoIP. Telephone
“bridges” allow two or more callers from any location to share the same call.
Communicators at both ends use enhanced speakerphones to talk and be heard
simultaneously.
Presence technology:
Presence technology makes it possible to locate and
identify a computing device as soon as users connect to the network. This
technology is an integral part of communication devices including cell phones,
laptop computers, PDA’s pagers and GPS devices. Collaboration is possible
wherever and whenever users are online.
https://www.google.ca/search?q=presence+technology&biw=1242&bih=615&site=webhp&source=lnms&tbm=isch&sa=X&ved=0ahUKEwiuoIGvtNDNAhVI7IMKHeZ9BPQQ_AUIBygC&dpr=1.1#tbm=isch&q=communication+technologies+presence+technology&imgrc=F1WzNWoopR1qVM%3A
References:
Mary Ellen Guffey,
Kathleen Rhodes & Patricia Rogin. (2011).Communication Technologies:
Reshaping the world of work (Pg no-8 &9), Business Communication: Process
& Product (4th Canadian Ed.). ON: Nelson.
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